That’s why it helps to be proactive
Customer acquisition is an expensive ordeal with all the competition. PPC budget for keywords has shot up and there are multiple platforms we need to target to reach out to a maximum of our audience.
Looking at facts and figures will help you understand that customer retention is the best strategy for a successful online store.
Repeat customers don’t hesitate to do business with you and are willing to engage better with your marketing communication.
Fact: It costs you 12 times less to retain your existing customer with the TargetBay life cycle management solution.
You should reach out to customers often
Create beautiful pop-ups to welcome first-time customers. This gesture helps customers to get familiar with the products you sell.
Create intelligent segments based on customer spending, demographics to send relevant marketing messages to the right people. Improve email open rate and engagement rate to improve conversions.
Send personalized targeted emails to bring customers back to the website. Make use of various opportunities like ‘Birthdays’ and ‘Anniversary’ to re-engage customers.
Why should customers shop with you?
TargetBay eCommerce personalization starts recording customer footsteps from the very first moment they enter the website. This helps you make intelligent recommendations tailor-made for particular customers for improved product discovery and conversions.
Retain customers with various features like ‘price drop alerts’ and ‘back in stock email requests’, which will help you connect better with customers. Now, shoppers will not have to leave you for a competitor as they know that your brand will get in touch with them through price drop notification emails and Back-in-Stock Notification Emails.
There could be a million reasons as to why a particular customer has not logged in to your website for over three months. But the fault is all your when you do nothing to get them back. Win customers back with personalized win-back emails designed to get customers back to the website.
Target eCommerce customers the right way and improve customer retention rate
TargetBay’s accurate data helps segment targeted users to run ROI centric campaigns
Build mailers within minutes with our easy drag and drop tools and ready-made templates
Frame your cart abandonment strategy and schedule a series of three or more emails
Great interface and easy to use with automated time-saving emails. More than just a review platform. We compared the features to several competitors like Yotpo, Springbot, and others and found that Targetbay has better features and price.